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FAQ

Frequently asked questions

We can divide the questions into two main headings – Customers and Sellers of the Product. As in the example here, but we should give the titles a more friendly name.

Shipping and returns

In order to track the delivery process, our team will send you a tracking number after your order is confirmed and on its way. It's okay if you accidentally deleted the tracking number, write to our team and give them your order number and they will resend you the tracking number. This process is of course valid for our small size products. Since our furniture is also sent by means of transport, you can follow the process related to this by writing to the chat without any hesitation. We will never stop informing and supporting you.

All manufacturers have different warranty and return processes. That's why we ask you to carefully read the product information under each product on our website.

Product delivery time also varies depending on the manufacturer and your location. You can also access this information from the Shipping tab under the product description section.

If you share your return process with us and send images showing that a defective product has arrived, we will describe your discount to you again.

Since our products are specially designed and carefully prepared for all our customers, delivery times and processes are different. Please see the shipping section and pay attention to the shipping processes of the manufacturers.

Our support team will help you for all your problems, questions and additions.

3D Visualization

Our experienced and talented creative team, which we have established for you, designs your room free of charge. How is it happening? You send us the photo of the room(s) you want to design and the link of the products you like. Then you share your dream with us. We make your dreams come true and we place those products in your room/s with our graphic design team and share them with you. In this process, we dream together and turn it into reality. You can always contact us for revisions.

It can be designed in 2-3 days. In this process, you can transfer all the details to our team. Making your dream come true is very important to us. You can contact us for any revision..

Products

All of our products are unique from each other. We have brought together designer furniture and special products on our website for you. You can both access these products individually and see how they look in the rooms. If you want a work of art that is completely unique in the world and can only belong to you, you can examine the collections of our artists' works and contact them.

You can access the content and stories of brands from the Brands tab. In this way, you can learn the story of the products that will accompany you in your home and feel its spirit.

You can reach which product groups you are looking for from the filtering method on our web page.

Payments

Shopify Payment

PayPal

Your Account

Email us at support@all-in-line.com. What we need is your name-surname, phone number and e-mail address you log in to. Our team will get back to you within 24 hours.

Click the forgot password button. Enter your e-mail address and renew your password from the link we will send you as soon as possible.

We can forward the update before your order departs. Contact our support team first to clarify the situation. Unfortunately, this change will not be possible if your order is on its way.

Of course, we do not want you to leave us. However, we are not responsible for the opportunities and products you will miss at the point where you choose not to hear from us. Let's reach us on Chat and let's solve this issue among ourselves, what do you say?

Customer Service

Contact us via chat and let's start a conversation with you at the most convenient time. Share your dreams with us. FEEL DIFFERENT WE SUPPORT YOU!

Slowly slide your mouse to reach us. There is a Chat pop-up there that caught your attention. You can write to us even just to say hello. Our team will do its best to provide you with all kinds of services. Let's lift the distance between us and let's talk.

Slowly slide your mouse to reach us. There is a Chat pop-up there that caught your attention. You can write to us even just to say hello. Our team will do its best to provide you with all kinds of services. Let's lift the distance between us and let's talk.